68+ Genesys Jobs in São Fidélis, Brazil — Local Employers Hiring August 2026

Professional job seekers finding Brazil jobs through Expertini
750,000+ professionals on Expertini 750,000+ Candidates
Join our global community
Expertini Penguin Mascot Resume Score™
Resume Score™ Instantly
Upload Your CV
Quick 30-second process

Apply Today & Jumpstart Your Career on Expertini, Trusted Since 2008.

Reset

Create Job Alert

 
   
Reset

Genesys Cloud Architect

Job DescriptionWe are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining the technical vision, designing scalable and resilient archi ...

Analista de Desenvolvimento (Genesys)

**O QUE É SER UM MUTANT?****Quando você decide ser Mutant, você decide dar um passo diferente na sua vida e na sua carreira.**Ser Mutant é aceitar ser parte de um grupo com coragem para traçar novos caminhos e ambição para chegar mais longe a cada dia.A gente não é a empresa da moda - nem faz questão ...

Analista de Sistemas Júnior – Genesys

Responsibilities Implementar e manter fluxos de URA, chat e bots Integrar sistemas por meio de APIs, garantindo eficiência operacional e excelência na experiência do cliente Atuar diretamente em processos de qualidade, elaborando e executando testes funcionais e integrad ...

Genesys Cloud Sr Engineer | CRM Engineering

Nossa área de CRM Engineering A área de CRM é responsável por construir, evoluir e operar toda a estratégia de relacionamento digital com clientes, utilizando tecnologia, dados e personalização para entregar experiências relevantes em cada ponto de contato da jornada. Nosso objetivo é transf ...

22129 Especialista de Requisitos (Genesys Cloud)

A HITSS BRASIL é uma multinacional do grupo Claro, atuando há mais de 30 anos no mercado de soluções digitais e serviços de TI em 7 países. Combinando experiência incomparável e habilidades especializadas, nossos 5.000 colaboradores estão engajados em fazer o novo todos os dias. Apostamos em inovação com inte ...

22127 Especialista de Plataforma (Genesys Cloud)

A HITSS BRASIL é uma multinacional do grupo Claro, atuando há mais de 30 anos no mercado de soluções digitais e serviços de TI em 7 países. Combinando experiência incomparável e habilidades especializadas, nossos 5.000 colaboradores estão engajados em fazer o novo todos os dias. Apostamos em inovação com inte ...

Analista Desenvolvedor(a) Genesys Cloud | CustomerExperience & Integrações

Quando você pensa na Riachuelo, você pensa em nossas lojas, correto? Mas já parou para pensar o que acontece até nossas lojas receberem as coleções que conquistam o Brasil ano após ano? Hoje somos mais de 30 mil criadores de possibilidades espalhados por todo o território nacional, atuando ...

Partner AI Architect

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, im ...

Mid Level Digital Collections and Outbound Dialing Analyst

Operate and manage outbound dialing campaigns and multichannel communications on the Genesys platform (voice, SMS and email). Configure campaigns and trigger rules based on collections strategies and customer segmentation. Manage mailing import processes and ensure correct execution ...

Analista Desenvolvedor(a) Genesys Cloud | Customer Experience & Integrações

Descrição da vaga Quando você pensa na Riachuelo, você pensa em nossas lojas, correto? Mas já parou para pensar o que acontece até nossas lojas receberem as coleções que conquistam o Brasil ano após ano? Hoje somos mais de 33 mil criadores de possibilidades espalhados por todo o territóri ...

Analista Desenvolvedor(a) Genesys Cloud | Customer Experience & Integrações

JOB DESCRIPTIONQuando você pensa na Riachuelo, você pensa em nossas lojas, correto? Mas já parou para pensar o que acontece até nossas lojas receberem as coleções que conquistam o Brasil ano após ano?Hoje somos mais de 33 mil criadores de possibilidades espalhados por todo o territ ...

Principal PS WEM Consultant

## Principal PS WEM ConsultantApplylocations: Sao Paulo (Flexible)time type: Full timeposted on: Posted Todayjob requisition id: JR Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Clou ...

Finance Manager, One Americas Sales Finance

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, imp ...

TECHNOLOGY COORDINATOR Channels

Conheça o Inter Pioneiros, mudamos o mercado ao lançar o primeiro banco digital do Brasil e seguimos criando tendências com tecnologia de ponta. Evoluímos para um Super App Financeiro Global, com soluções completas e inovação de primeira. Aqui, o trabalho tem propósito: construir oportunidades re ...

Principal PS WEM Consultant

Principal PS WEM ConsultantSkip to main contentThis site uses cookies and related technologies, as described in our privacy policy, for purposes that may include site operation, analytics, enhanced user experience, or communicating job openings. You may choose to decline cookies that are not necessary for the fu ...

Principal PS WEM Consultant

Principal PS WEM ConsultantSkip to main contentThis site uses cookies and related technologies, as described in our privacy policy, for purposes that may include site operation, analytics, enhanced user experience, or communicating job openings. You may choose to decline cookies that are not necessary for the fu ...

Principal PS WEM Consultant

Principal PS WEM ConsultantSkip to main contentThis site uses cookies and related technologies, as described in our privacy policy, for purposes that may include site operation, analytics, enhanced user experience, or communicating job openings. You may choose to decline cookies that are not necessary for the fu ...

Field Marketing Manager, West Enterprise

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, im ...

IT Services Specialist

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, imp ...

Technical Support Engineer

Responsibilities Provide technical support to Genesys Cloud customers through phone, email, chat, and screen-sharing sessions. Investigate, troubleshoot, and resolve incidents related to the Genesys Cloud platform, including voice and networking scenarios. Own customer c ...

Senior Solution Consultant

The Senior Solution Consultant works closely with Sales Account Executives to support new business development across Genesys’s portfolio. In this client‑facing role you will engage in a consultative approach to understand customer needs and map them to Genesys software, services, and consulting solutions, ...

Senior Solution Consultant

The Senior Solution Consultant works closely with Sales Account Executives to support new business development across Genesys’s portfolio. In this client‑facing role you will engage in a consultative approach to understand customer needs and map them to Genesys software, services, and consulting solutions ...

Head CX – Salesforce, SAP, Dynamics

Job Summary Minsait is seeking a Senior Pre-Sales Manager to lead the multidisciplinary team responsible for SAP, CRM Dynamics, Salesforce and Contact Center (Genesys, NICE, Five9) practices. The professional will be responsible for leading and developing the pre-sales team, ensur ...

Head CX Salesforce, SAP, Dynamics

Job Summary Minsait is seeking a Senior Pre-Sales Manager to lead the multidisciplinary team responsible for SAP, CRM Dynamics, Salesforce and Contact Center (Genesys, NICE, Five9) practices. The professional will be responsible for leading and developing the pre-sales team, ens ...

Engenheiro de Contact Center (CCaas)

Que tal ter a chance de ser dono do seu próprio negócio dentro de uma empresa sólida e com mais de 40 anos de história? No BTG valorizamos espírito empreendedor, autonomia, agilidade, foco no cliente, excelência e visão de longo prazo. Agimos com integridade, responsabilidade, simplicidade, inconformismo e ...

Senior Manager, Professional Services

locationsSao Paulo, Braziltime typeFull timeposted onPosted 3 Days Agojob requisition idJR Be the one building AI-powered experiences where they matter most.At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, dat ...

Product Manager – Conversational Channels Specialist

Responsibilities Lead the strategy, design and evolution of conversational interface channels (Voice and Chat), using automation to optimize the purchase and post‑sale journeys in e‑commerce, balancing operational efficiency (cost reduction) with excellence in customer experience (CSAT/NPS) ...

Principal AI Solutions Architect, Customer Success

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, im ...

Senior Principal, AI Software Engineer Agentic & Industry Solutions

Senior Principal, AI Software Engineer - Agentic & Industry Solutions Role Overview Drive the design and delivery of next‑generation AI powered customer and employee experiences that operate at enterprise scale. This role shapes how organizations use agentic AI to orches ...

Services Engagement Executive

SERVICES ENGAGEMENT EXECUTIVE The Services Engagement Executive is an individual contributor role with a strategic services sales focus. Position Purpose The Services Engagement Executive is responsible for driving Professional Services bookings and revenue in assigned accounts ...

Gerente de Projetos CX

CX Java C# .NET Node.js Python TypeScript React Angular APIs REST Design Patterns SQL Server Oracle MySQL Venha fazer parte de um ecossistema vivo onde o futuro dos ne ...

Gerente de Projetos CX

Venha fazer parte de um ecossistema vivo onde o futuro dos negócios é criado e vivido todos os dias. Faça parte desta transformação! Na LUZA Group, a paixão, a perseverança e a vontade de superar limites definem o nosso caminho para o sucesso. Fundada em 2006, somos uma multinac ...

Gerente de Projetos CX

Venha fazer parte de um ecossistema vivo onde o futuro dos negócios é criado e vivido todos os dias. Faça parte desta transformação! Na LUZA Group, a paixão, a perseverança e a vontade de superar limites definem o nosso caminho para o sucesso. Fundada em 2006, somos uma multinac ...

Vice President, Global Strategic Experiences and Executive Programs

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, im ...

Líder Operacional Call Center (São Paulo)

Responsabilidades e atribuições:- Responsável pelo suporte aos agentes em tempo real;- Ponte entre o time de qualidade e os agentes;- Elaboração de escala mensal de acordo com o direcionamento do time de Planejamento;- Auxílio aos supervisores na gestão de absenteísmo (registro de faltas e atraso ...

VP, Global Sales Operations

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, im ...

Analista de Planejamento e Monitoramento Operacional (Call Center)

**Descrição da Vaga**:Buscamos um profissional analítico, organizado e proativo para atuar no planejamento e monitoramento de operações de call center. Será responsável por gerar e acompanhar relatórios operacionais, garantir o desempenho das operações em tempo real, dar suporte aos gestores com dados estrat ...

Analista de Control Desk Jr.

Quando você pensa em carreira, o que vem à sua mente? Propósito? Colaboração? Ser protagonista para fazer a diferença? No PagBank temos tudo isso e muito mais. Estamos em busca de pessoas que vistam a camisa com orgulho. Gente com vontade de facilitar a vida financeira das pessoas e impulsionar neg ...

Planning Supervisor

Responsibilities Analyze operational results (D-1), monitoring indicators such as service level, answered calls, abandonment and absenteeism, identifying deviations and their causes. Compare actuals versus plan, ensuring forecast accuracy and proposing adjustments as needed. <li ...

Desenvolvedor Salesforce Sênior

Estamos em busca de um Desenvolvedor Salesforce Sênior para integrar nossa equipe comprometida e inovadora. O candidato ideal deve ter sólida experiência em projetos na plataforma Salesforce, além de habilidades em desenvolvimento, implementação e personalização de soluções.Se você é apaixonado por tecnologia e ...

Especialista em Inteligência Artificial Barueri SP and Hybrid Full time employee

Job description Transforme a vida de milhares de pessoas com a CNP Seguradora! Se você é apaixonado(a) por oferecer uma experiência excepcional ao cliente e deseja atuar diretamente na transformação do atendimento, esta oportunidade é para você. Na área de Atendimento ao Cliente, ...

Especialista em Inteligência Artificial

Job description Transforme a vida de milhares de pessoas com a CNP Seguradora! Se você é apaixonado(a) por oferecer uma experiência excepcional ao cliente e deseja atuar diretamente na transformação do atendimento, esta oportunidade é para você. Na área de Atendimento ao Cliente, ...

Analista Operações Atendimento Pl

Analista operações atendimento pl Netvagas SAO PAULO, SP, BR Descrição da vaga O que buscamos em você: Ensino superior completo em Administração, Economia, Matemática, Comércio Exterior, Letras ou áreas correlatas. Experiência em operações de atendimento ao cliente, cen ...

Curador de Ura Júnior

A Ktech tem uma nova oportunidade para Curador de URA Júnior e queremos convidar você que tem experiência ou noções de curadoria de URA, ou já trabalhou nas áreas de qualidade e monitoria de call center, a fazer parte do nosso time!Curador de URA Júnior**Descrição do Cargo**:O profissional será respo ...

Desenvolvedor Salesforce Hybrid (Brazil; Rio de Janeiro, Brazil; São Paulo, Brazil; Osasco, Bra[...]

Overview Macher Tecnologia está recrutando uma posição de Developer Salesforce para trabalhar alocado em cliente do ramo de Saúde e Medicina, em projetos de Tecnologia e soluções omnichannel. A posição no momento é remota, sendo que o/a profissional precisa estar fisicamente lo ...

Gestor de Operações São Carlos /SP

Estamos selecionando um profissional com experiência para a vaga Gestor de Operações.Suas principais atividades serão: Gestão de operações multi-canais, assegurar o cumprimento de metas operacionais e de qualidade, Monitoramento diário dos principais KPI´s da operação, atuação rápida em desvios de perf ...

Assistente de Atendimento ao Cliente

Estamos em busca de um(a) Assistente de Atendimento ao Cliente para atuar no time de Customer Experience , com o desafio de garantir uma experiência excepcional para nossos pacientes e clientes em todos os pontos de contato da Mevo. Essa pessoa será responsável por atender nossos can ...

Assistente de Atendimento ao Cliente

Estamos em busca de um(a) Assistente de Atendimento ao Cliente para atuar no time de Customer Experience, com o desafio de garantir uma experiência excepcional para nossos pacientes e clientes em todos os pontos de contato da Mevo.Essa pessoa será ...

Coordenador(A) Planejamento E Indicadores Atendimento Ao Cliente

Coordenador(a) planejamento e indicadores - atendimento ao cliente Netvagas•SAO PAULO, SP, BR Descrição da vaga Experiência Experiência consolidada em Planejamento, Indicadores, Performance ou Operações de Atendimento; Vivência mínima de 3 anos em gestão de pessoas; ...

Analista de Planejamento Junior | Planejamento de Atendimento

Bicicletário; Vestiário; Nossa área de Planejamento de Atendimento A área de Planejamento de Atendimento é responsável por acompanhar e otimizar a operação em tempo real, garantindo o equilíbrio entre capacidade operacional, produtividade e experiência do cliente. Atu ...

🚀 Boost Your Hiring Chances with Our AI-Powered Tool-Kit

Stand out from thousands of applicants. Use our proven career tools to optimize your applications and land your dream job faster.

To-Do Planner

Organize your job search and personal tasks. All data is confidential.

Open Planner

Wellbeing Center

Access your confidential wellness report and resources to manage job search stress.

Check Wellbeing

Skill Coach

Plan your skill development with O*NET support to stay competitive in your field.

Start Coaching

Outfit Helper

Get AI-powered suggestions on what to wear for your next interview.

Find Outfit

Income Tax Calculator

Plan your finances with our calculator, updated for 2025 tax regulations.

Calculate Tax

Salary Benchmark

Get accurate, AI-supported salary trends to know your worth and negotiate better.

Check Salaries

Interview Practice

Practice for any interview with AI-enabled Q&A sessions. All data is private.

Start Practicing

Interview Predictor

Use our AI-supported tool to predict potential interview questions based on your resume.

Predict Questions

Interview Practice Timer

Use our mock interview trainer to perfect your answers under timed conditions.

Start Timer

Behavioral Mastery

Ace tricky behavioral interviews with our AI-powered practice module.

Master Answers

Question Journal

Confidentially record interview questions you were asked for future reference.

Open Journal

Interview Ace

A comprehensive tool to help you master every aspect of your interviews.

Become an Ace

Q&A Logs

Confidentially track your answers to common questions and refine them over time.

View Logs

Application Planner

Schedule and organize your job applications in one confidential planner.

Open Planner

Cover Letter Tool

Create perfect, tailored cover letters for each application with AI support.

Generate Letter

Resume Score

Get instant feedback on your resume with our NLP-supported analysis tool.

Check My Score

ATS Score

Check your resume's compatibility with Applicant Tracking Systems (ATS).

Check ATS Score

Application Analyzer

Use AI to analyze job descriptions and optimize your application materials.

Analyze Application

Career Visualizer

Confidentially plan and visualize your long-term career path and goals.

Visualize My Career

Offer Genius

Get intelligent insights and strategies to confidently negotiate job offers.

Negotiate Offers

JobFlow

Track your entire job search progress from application to offer with this intelligent tool.

Track My Flow

JobSense

Our intelligent matching engine that provides smart job recommendations.

Get Smart Matches

Networking Toolkit

Tools to build and manage your professional connections. All data is confidential.

Build Network

Professional CV

A classic, O*NET supported template for corporate and professional roles.

Use This Template

Executive CV

A premium, O*NET supported template designed for senior and C-level positions.

Use This Template

Modern CV

A fresh, stylish, O*NET supported template perfect for tech and modern industries.

Use This Template

Creative CV

A visually distinct, O*NET supported template for design and artistic roles.

Use This Template

Minimalist CV

A clean, simple, O*NET supported template that focuses purely on content.

Use This Template

Europass CV

The standard European Union recommended format for wide compatibility.

Use This Template

Student CV

An institution-recommended template perfect for internships and first jobs.

Use This Template

Graduate CV

An institution-recommended template for recent graduates entering the workforce.

Use This Template

Academic CV

The researcher-recommended format for roles in academia and research.

Use This Template

Developer/IT CV

A tech-savvy recommended template to highlight your technical skills.

Use This Template

Skilled Worker CV

A trades-recommended template to showcase hands-on skills and experience.

Use This Template

Monochrome CV

A sleek, black-and-white, O*NET supported template for a professional look.

Use This Template

Art CV

An artist-recommended template that allows your creativity to shine.

Use This Template

Harvard CV

A researcher-recommended template based on the classic Harvard format.

Use This Template

Volunteer Research

Help us improve our platform by joining our community research program.

Join Research

Review Us

Share your experience with our tools to help other job seekers.

Share Experience

Register

Create your free account to save jobs, build your profile, and track applications.

Create Account

Login

Access your dashboard, manage applications, and continue your job search.

Access Your Account

Profile Builder

Create a comprehensive professional profile that attracts recruiters and showcases your skills.

Build Your Profile

View Profile

See your public profile exactly as employers will see it. Make sure it's perfect.

Preview Profile

Bookmarked Jobs

Keep track of all your saved job opportunities in one organized place.

View Saved Jobs

Your Reviews

View and manage all the company reviews you've submitted.

See Your Reviews

Following

Manage the list of companies you follow to stay updated on their new openings.

Manage Following

Find Companies

Discover and research top employers in your country and industry.

Discover Employers

Standalone CV Builder

Use our O*NET supported CV builder to create a professional resume from scratch.

Build Your CV

PDF to DOC (Beta)

Convert your PDF resumes or documents into editable Word (DOC) format.

Convert PDF

DOC to PDF (Beta)

Create universally compatible PDF documents from your Word (DOC) files.

Create PDF

General FAQ

Find answers to common questions about our job site and platform.

Read FAQ

Job Seekers FAQ

Get help and find answers to questions specifically for job seekers.

Get Help

Job Matching

Learn about the technology and algorithms behind how we match you to jobs.

Learn How

Personalized Matching

Discover how we use your profile and activity to provide customized job suggestions.

Learn More

Quick Apply

Understand our fast application process and how to make the most of it.

Learn More

Alert Frequency

Learn how to manage your job alert settings so you get the updates you want.

Manage Settings

Job Alerts Guide

A complete guide to understanding how job alerts work and how to use them effectively.

Read Guide

Resume Matching

Learn how our system matches your resume to job requirements.

Learn More

Ethical Branding

Read our guide to building a professional and ethical personal brand.

Read Guide

Candidate Visibility

Learn how to increase your visibility to recruiters on our platform.

Increase Visibility

Verified Badge

Find out how you can get a verified badge to build trust with employers.

Get Verified

AI ATS Technology

Learn about the advanced AI and ATS technology that powers our platform.

Learn More

ATS Ranking

Understand how Applicant Tracking Systems rank you as an applicant.

Learn More

Semantic Matching

Learn how our AI-powered semantic matching goes beyond keywords.

Learn More

    Genesys Jobs in São Fidélis Job Search Guide, Trends and Insights